Brooklyn Children’s Museum is looking for people interested in giving some time to their community and helping the Museum meet its mission. If you’re looking for a rewarding, hands-on experience—working with our visitors or helping behind the scenes—please see the currently available volunteer opportunities listed below where you can make a positive difference.

 

Volunteer Museum Greeter

The world’s first museum for children is currently looking for volunteers to welcome visitors as they begin their Brooklyn Children’s Museum experience.

Major Job Responsibilities:

• Maintain the highest standards of friendly, helpful, and responsive customer service at all times
• Communicate well with visitors; remain polite, courteous, and helpful at all times
• Greet visitors at main entrance and give appropriate directions
• Assist visitors in maintaining an orderly line at the main entrance
• Give visitors daily program schedule
• Make public-address announcements throughout the day
• Communicate the Museum’s programs and services through interaction with the public

Additional Responsibilities:

• Mail line operator when needed
• Staff membership table during peak days to sign up new members
• Assist with general crowd control and provide visitors with directions
• Provide assistance with coat and bag check
• Exhibit floor upkeep and positive visitor interaction
• Perform other duties as assigned

Qualifications:

• High-school diploma or degree preferred
• Prior experience in retail, customer service, hospitality, or theater; prior museum experience helpful
• Interest in children and family education
• Excellent verbal and communication skills
• Ability to stand and walk around for extended periods
• Strong team player with a proactive attitude
• Flexible schedule; this position includes weekends and holidays

To apply, please send an email to This e-mail address is being protected from spambots, you need JavaScript enabled to view it , with “Museum Greeter” in the subject line, or call (718) 735-4400 x160.

 

Volunteer Membership Associate

The world’s first museum for children is currently looking for volunteers to assist in providing our members and visitors with the best customer service as they experience the Brooklyn Children’s Museum.

Major Job Responsibilities:

• Maintain the highest standards of friendly, helpful, and responsive customer service at all times
• Communicate well with visitors; remain polite, courteous, and helpful at all times
• Answer and return phone calls from Museum members, helping to answer questions and solve problems
• Assist in Membership Office filing and organization
• Help audit and maintain database (Raiser’s Edge software)
• Staff membership table during peak days to sign up new members
• Communicate the Museum’s programs and services through interaction with the public

Additional Responsibilities:

• Mail line operator when needed
• Assist with general crowd control and provide visitors with directions
• Provide assistance with coat and bag check
• Exhibit floor upkeep and positive visitor interaction
• Perform other duties as assigned

Qualifications:

• High-school diploma or degree preferred
• Prior experience in retail, customer service, hospitality, or theater; prior museum experience helpful
• Solid knowledge of computer operation; knowledge of Raiser’s Edge software helpful
• Interest in children and family education
• Excellent verbal and communication skills
• Ability to stand and walk around for extended periods
• Strong team player with a proactive attitude
• Flexible schedule; this position includes weekends and holidays

To apply, please send an email to This e-mail address is being protected from spambots, you need JavaScript enabled to view it , with “Membership Associate” in the subject line, or call (718) 735-4400 x160.

 

Volunteer Phone Operator

The world’s first museum for children is currently looking for volunteers to provide assistance to callers seeking information about Brooklyn Children’s Museum.

Major Job Responsibilities:

• Maintain the highest standards of friendly, helpful, and responsive customer service at all times
• Communicate well with visitors; remain polite, courteous, and helpful at all times
• Answer incoming phone calls and route to specific departments
• Answer questions and solve visitors' issues
• Make public-address announcements throughout the day
• Communicate the Museum’s programs and services through interaction with the public

Additional Responsibilities:

• Staff membership table during peak days to sign up new members
• Assist with general crowd control and provide visitors with directions
• Provide assistance with coat and bag check
• Exhibit floor upkeep and positive visitor interaction
• Perform other duties as assigned

Qualifications:

• High-school diploma or degree preferred
• Prior experience in retail, customer service, hospitality, or theater; prior museum experience helpful
• Interest in children and family education
• Excellent verbal and communication skills
• Strong team player with a proactive attitude
• Flexible schedule; this position works weekends and holidays

To apply, please send an email to This e-mail address is being protected from spambots, you need JavaScript enabled to view it , with “Phone Operator” in the subject line, or call (718) 735-4400 x160.