As a leader in innovative education, Brooklyn Children’s Museum considers its staff its greatest resource. We're looking for talented museum professionals with a passion for our mission to create fun, adventurous ways to explore world culture and natural science. Check here for opportunities in education, collections management, exhibit development, and all areas of museum administration.

Senior Visitor Services Host (Part Time)

The world’s first museum for children is searching for a Senior Visitor Services Host.  The Senior Visitor Services Host will supervise host associates for the following areas: coat check, totally tots, admissions/cashier and on the museum floor. 

Major Job Responsibilities:

• Maintain the highest standards of friendly, helpful, and responsive visitor service 
  at all times, leading by example.
• Engages and supervises the Visitor Service staff with proactive support and a constant focus on team building and coaching.
• The Senior Host will be responsible for the scheduling of all Visitor Services Hosts.
• Follows museum procedures for opening and closing, including cash reconciliation.
• He/she will help communicate the Museum’s programs and services through daily interaction with   the public.
• Inform all group leaders of related policies and procedures of the Museum including the number of chaperones required for groups.
• Greets School Groups and insures traffic flow and check in process is quick and smooth.
• Ensure that lobby signage and stanchions are functional.
• Communicate well with visitors. Remain polite, courteous and helpful at all times.
• Constantly circulate in the assigned area and be proactive and responsive to fulfill
  visitor needs.
• Provide accurate information about all Museum offerings currently available and upcoming offerings as released.
• Assist with other museum - wide events and initiatives.
• Relief to KidShop as necessary.
• Other duties as assigned.

Qualifications:

• Problem-solving skills and the ability to resolve minor guest and/or staff conflicts.
• High school diploma or degree preferred.
• Prior experience in retail, customer service, hospitality, or theater. Prior museum experience helpful.
• Prior supervisory experience, minimum of 1-2 years.
• Strong computer operations and cash handling skills.
• Ability to engage with children and adults in a welcoming, energetic, friendly, outgoing, and professional manner.
• Must possess excellent verbal and written communication skills.
• Ability to stand and walk around for extended periods.
• Flexible work-schedule a must, a minimum of 2 full weekends a month.
• Background/Fingerprint checks will be completed on all employees.

If interested, please send your resume to This e-mail address is being protected from spambots, you need JavaScript enabled to view it

Party Host (Part Time)

The world’s first museum for children is searching for a Party Host. The Party Host is responsible for the execution of parties held at the Museum while at all times providing outstanding customer service. Reports to Party Coordinator.

Major Job Responsibilities:

• Maintain the highest standards of friendly, helpful, and responsive customer service at all times
• Greet and gather birthday-party clients and guests to maintain order and timelines
• Facilitate birthday-party activity, insuring parties are fulfilling Museum obligations and remaining on schedule with minimal impact on general-admission visitors
• Manage party room and turn the space in allotted time to predetermined décor
• Provide general busing of tables and serving of food
• Assist guests with removal of presents and take aways
• Prep party-favor packages as necessary
• Communicate any customer issues to Party Coordinator on duty for immediate attention and resolution
• Communicate any issues regarding party supply inventory

Qualifications:

• High-school diploma or equivalent, some college preferred
• Minimum of one year party, theater, or education facilitation experience
• Strong customer-service and follow-up skills
• Live animal handling experience a plus
• Ability to engage with children and adults in a welcoming energetic, friendly, outgoing, and professional manner
• Ability to react positively in a fast-paced environment.
• Ability to work with staff and public from diverse backgrounds
• Proven ability to work independently and prioritize tasks
• Excellent interpersonal and communication skills
• Flexible schedule; evenings and weekends a must
• Ability to stand and walk around for extended periods
• Ability to bend, kneel, and lift up to 25 pounds
• Background/fingerprint checks are completed on all employees

Brooklyn Children’s Museum is an Equal Opportunity Employer. 

To apply, please send your resume as a Microsoft Word attachment to This e-mail address is being protected from spambots, you need JavaScript enabled to view it .

KidShop Host (Part Time)   

The world’s first museum for children is searching for KidShop Hosts. The KidShop Hosts will work in our gift shop, servicing visitors, stocking and straightening merchandise, and ringing up sales. The KidShop Host will possess good computer skills and excellent verbal communication skills.  

Major Job Responsibilities:

• Maintain the highest standards of friendly, helpful, and responsive visitor service at all times
• Communicate well with visitors; remain polite, courteous, and helpful at all times
• Insure the store is “visitor ready” at all times—clean and well merchandised, with no safety hazards 
• Follow store procedures for opening and closing, including cash reconciliation
• Process sales accurately and in a timely manner
• Unpack and record inventory; price, display, and stock merchandise 
• Communicate well with visitors to offer product information and encourage multiple item sales
• Participate in the weekly demonstration schedule to attract sales
• Support the fire marshal program
• Perform other duties as assigned

Qualifications: 

• Demonstrate outstanding customer service at all times
• High-school diploma or degree preferred
• Experience is required in retail or service industry with cash handling knowledge
• Flexibility is a must—days, evenings, weekends, and holidays may be required
• This is a part-time position, 15-20 hours per week
• Solid work ethic with the ability to multitask
• Some computer knowledge preferred  
• Must possess excellent verbal and written communication skills
• Ability to stand and walk around for extended periods
• Ability to bend, kneel, and lift up to 25 pounds
• Background/fingerprint checks are completed on all employees

Brooklyn Children’s Museum is an Equal Opportunity Employer.

To apply, please forward your resume as a Microsoft Word attachment to This e-mail address is being protected from spambots, you need JavaScript enabled to view it with “KidShop Host” in the subject line.

Visitor Service Host (Part Time)   

The world’s first museum for children is searching for Visitor Service Hosts.  The Hosts will work in the following areas: information desk, admissions/cashier, coat check, and visitor assistance on the Museum floor.  A Host’s primary responsibility is to provide the best visitor experience possible. The Visitor Services Host is expected to greet visitors in a friendly, professional manner, and share information for each guest’s specific area of interest.  This is a part-time, temporary position, with an average of 12-20 hours per week. 

Major Job Responsibilities:

• Maintain the highest standards of friendly, helpful, and responsive visitor service  at all times
• Communicate well with visitors; remain polite, courteous, and helpful
• Constantly circulate in your assigned area and be alert to visitor needs
• Assist in maintaining Museum floor for all visitors
• Help communicate the Museum’s programs and services through daily interaction with the public
• Be a strong team player with a proactive attitude

Additional Responsibilities based on assigned areas:

• Greet groups and individuals arriving for classes, tours, meetings, and events
• Sell admission tickets and memberships
• Answer phone inquiries and direct questions to appropriate staff as required
• Assist with general crowd control and provide visitors with directions
• Check visitors’ coats and bags
• Exhibit floor upkeep and positive visitor interaction
• Perform other duties as assigned

Minimum Qualifications: 

• High-school diploma or degree preferred
• Prior experience in retail, customer service, hospitality, or theater. Prior museum experience helpful
• Solid knowledge of computer operation
• Interest in children and family education helpful
• Must possess excellent verbal and communication skills
• Ability to stand and walk around for extended periods
• Flexible work-schedule a must; a minimum of two full weekends a month, including holidays, is required
• Average workweek is 10-20 hours
• Ability to bend, kneel, and lift up to 25 pounds
• Background/fingerprint checks are completed on all employees

Brooklyn Children's Museum is an Equal Opportunity Employer. 

To apply, please forward your resume in a Microsoft Word attachment to This e-mail address is being protected from spambots, you need JavaScript enabled to view it with “Visitor Service Host” in the subject line.